Refund Policy

If your keyboard came with a defect, we'd be happy to replace it or refund your order for a limit time period of 14 days after delivery. We will issue a refund once we receive the product and verify the defect. If a defect does not exist, we will deduct a 10% restock fee so please try to go through all the troubleshooting steps available on our documentation page. The items must be minimally used and in like-new condition.

Please contact us before shipping it to us. The buyer is responsible for shipping the item back to StenoKeyboards. We will refund your order minus the cost of shipping.

No returns for merch or clearance products.